True Leaf Market

Andrea Tavalaro 2 months ago

10/10 incredible company. There was a mistake with my order and something got left out of a shipment. I spoke with a customer service agent. She was an actual person, not AI and she was so kind and immediately fixed it and got the missing items sent to me. I’m so impressed with this company and I’m so happy I chose to actually go through the company versus just purchasing from Amazon.

Javier Luna 2 months ago

I can recognize customers service and seed quality are top priority for this company. The shipping was so fast and free in my case. It’s easy to order from different channels including Amazon. I have followed this company for a long time and every order is always better experience. Keep growing it!

Jonathan Borisuk 5 months ago

I had ordered some strawberry plants on clearance. Shipping speed was good and they were well packaged. When they arrived and I planted them, the survival rate wasn’t great. I called and was hoping to get partial store credit. Instead, they refunded the whole amount that I had paid. They were super friendly and professional and I told the receptionist that they know just how to make a customer want to come back. I will definitely be buying more from them in the future!

Acquanda Stanford 2 years ago

I started a small organic garden of sprouts and microgreens and needed quality seeds. I'm exceptionally picky and am willing to wait to find something that meets my list of standards, so I did some research for a while for a company that would provide quality, non-gmo organic seeds that were priced accordingly. I found True Leaf Market through a number of suggestions so I decided to give them a try. I placed my first order about a year ago and was impressed with the turnaround time. They also offered free shipping at only $75, which was definitely reasonable. I received an email confirming my order and probably about 20 minutes later I received another saying my order was packed and shipped. What's more amazing is, aside from getting great seeds and fast shipping is their customer service. Recently I placed another order and one of the items was for beets bulls blood seeds -- when they were ready to harvest they didn't look like the images in the pic, and wondered if the item I received was correct. I emailed TLM and explained this. Not only did I receive a response within minutes from Juliet, who took the initiative and gave me a credit for the amount I paid for those seeds, I wa

Norma 2 years ago

I was sad when my local go to seed company for Asian greens (Kitazawa Seed) was sold to an out of state business, but I am happy to report that True Leaf Market has maintained the integrity of the original business by continuing to offer high quality Asian varieties. I’ve had great germination from the seeds I’ve purchased and none of the issues with customer service that I see in a few of the reviews here. Germination rate for bok choys and Napa cabbages have been above 90%, which means I had to do a lot of thinning out of extra seedlings (Not a bad problem to have). Although I have a few other favorite seed companies, True Leaf/Kitazawa has been on the top of the list for the last 2-3 years. The seed packets are also generous in size compared to other companies I’ve been using which is nice for home gardeners like me.